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            "text": "Kentucky State University\nBusiness Policies and Procedures Manual",
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                    "text": "Official withdrawal notification",
                    "marker": "•"
                },
                {
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                    "text": "Financial aid recalculation, if applicable",
                    "marker": "•"
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            ]
        },
        {
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            "order": 5,
            "type": "heading",
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            },
            "text": "Frequency and timing:",
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            "level": 3
        },
        {
            "id": "p82.4",
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            },
            "text": "As notified of withdrawals, at least monthly",
            "marker": "•"
        },
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            "text": "Steps:",
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                    "id": "p82.6.1",
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                    "text": "Obtain notification of the withdrawal, suspension, or separation from the university."
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                    "text": "Update the student's mailing and email address from the withdrawal notification."
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                {
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                    "order": 11,
                    "type": "list_item",
                    "bbox": {
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                    "text": "Run a preliminary statement of the student's account."
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                    "bbox": {
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                    "text": "Request Financial Aid to determine if there is an applicable financial aid refund calculation (R2T4).",
                    "marker": "-"
                },
                {
                    "id": "p82.6.5",
                    "order": 13,
                    "type": "list_item",
                    "bbox": {
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                    "text": "Run a financial aid update to post all changes to the student's account, if applicable."
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                {
                    "id": "p82.6.6",
                    "order": 14,
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                    "bbox": {
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                    "text": "Request campus departments to determine if the student has any outstanding fees or fines to be billed to their account:"
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                    "text": "Library",
                    "marker": "○",
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                    "text": "Parking",
                    "marker": "○",
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                            "id": "p82.6.8.1",
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                    },
                    "text": "Housing",
                    "marker": "○",
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                            "id": "p82.6.9.1",
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                    "text": "Etc.",
                    "marker": "○",
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                    "bbox": {
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                    "text": "Rerun the billing process to determine if there are any changes to their charges.",
                    "marker": "-"
                },
                {
                    "id": "p82.6.12",
                    "order": 24,
                    "type": "list_item",
                    "bbox": {
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                    "text": "Determine any remaining deposit amounts."
                },
                {
                    "id": "p82.6.13",
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                    "bbox": {
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                    "text": "Apply any remaining deposits to any outstanding receivable balances."
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                {
                    "id": "p82.6.14",
                    "order": 26,
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                    "bbox": {
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                    "text": "Refund any remaining deposits after all charges have been satisfied within 14 days of withdrawal.",
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                },
                {
                    "id": "p82.6.15",
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                    "bbox": {
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                    "text": "Transfer any remaining receivable balances due to an in-house collection accounts receivable."
                },
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                    "id": "p82.6.16",
                    "order": 28,
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                    "text": "Send withdrawal statement letter with a copy of the final AR statement to the student if there is a balance due."
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            "text": "Sample text: Enclosed please find a statement of your balance due of $X after your withdrawal from KSU on DATE. Please pay this balance by the date indicated. Contact us if you have any questions or would like to propose a payment plan."
        },
        {
            "id": "p82.8",
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            "text": "Forward to employee responsible for non-current (former) student collections."
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            "text": "Collections from Former Students",
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            "text": "When a student is no longer enrolled and has outstanding balances on any accounts receivable types, the university will perform its due diligence in attempting to collect the balance due on the account before placing it with a collection agency. Former students can work with the university to develop a mutually satisfactory repayment plan."
        },
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            "text": "If the former student does not respond to inquiries or does not cooperate with efforts to resolve the past due balance, the university will proceed with formal collection action. When an account is referred to an outside collection agency, the agency reports to national credit bureaus. This may create difficulties for the student when later applying for credit."
        },
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            "text": "Page 82",
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