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            "text": "MCB2 & PDCA — FORESIGHT, INSIGHT, HINDSIGHT",
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            "text": "PDCA (plan-do-check-adjust) is the iterative four-step operationalization of the the Deming continuous quality improvement cycle for organizational processes (e.g., Toyota)."
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            "text": "PLAN – establish objectives to target goals or outputs"
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            "text": "DO – implement the plan while collecting data for analysis\nCHECK – study the actual results with a critical consideration of strengths and weaknesses"
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            "text": "ADJUST – make modifications\nto the original baseline to improve\neffectiveness and/or efficiency"
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            "text": "KENTUCKY STATE UNIVERSITY",
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