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            "text": "Student One Stop Shop (SOSS)",
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                    "text": "In the month of September the SOSS continued to work with students to print schedules for their classes.",
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                    "text": "Counselors completed background checks for those students working Green2Gold and College Work-study."
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                    "text": "Everyone assisted students with completing their Entrance Loan Counseling and signing Master Promissory notes for their loans."
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                    "text": "The SOSS has a total of 8 students trained and working in the new call center.",
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                    "text": "A total of 2027 calls were managed through the SOSS Centre for the month of September.",
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            "text": "Financial Aid Office",
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                    "text": "Personnel participated in a Financial Literacy Workshop hosted by the Student Support Services Program on September 17, 2013."
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                    "text": "The office worked collaboratively with the Admissions Office in awarding merit based scholarships."
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                    "text": "The office worked on resolving questions related to US Dept. of Education's Fiscal Operations Report for 2012-2013 and Applications to Participate for 2014-2015 (FISAP)."
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                    "text": "The office mailed 2013-14 Missing Information letters: 2734 sent during September (emailed as well)",
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                    "text": "The office mailed 2013-14 Financial Aid Award Notification letters: 1112 to enrolled students totaling 1237 by email notice.",
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            "text": "Office of the Registrar",
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                    "text": "The office completed the Information Booklet and posted it on the University's website."
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                    "text": "All Veteran's Affairs students have been certified.",
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                    "text": "The office has begun the development of a policy and procedures manual."
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            "text": "RETENTION MANAGEMENT AND ADVISING SERVICES",
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            "text": "Retention Management and Advising Services (RMAS) represent one of three major areas within the Division of Student Success and Enrollment Management at Kentucky State University. The departments that comprise Retention Management and Advising Services are: Academic Center for Excellence (ACE), Center for Academic Persistence and Success (CAPS), Placement, Testing, Career Preparation, and Student Support Services (SSS). The goal of this comprehensive area is to increase student retention rates and persistence to graduation with a focus on academic success and achievement through intrusive, early intervention, academic support programming, and systematic tracking of students from matriculation to graduation. Several programmatic strategies have been instituted both by the area and individual departments in support of the institutional goals of improving student persistence, retention rates, graduation rates, and academic success."
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