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            "text": "5.b Using the results from the Employee Perceptions Survey, develop processes to improve perceptions and prioritize campus culture investments."
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            "text": "5.c Assess KSU's ability to meet all seven Baldrige Criteria. Develop a report to the Board on KSU's potential to apply for a Baldrige Quality Award."
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            "text": "5.e Evaluate KSU Ranking among HBCU and develop a plan to move KSU up in rankings ([p220.3.1])",
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                    "text": "15^{th}-17^{th}",
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            "text": "5.f Create an institutional diversity plan that develops and implements comprehensive initiatives to promote access, diversity, intercultural competence, equity, inclusiveness and mutual respect for all members of the campus community."
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            "text": "Goal 5 tactics, responsibilities and deadlines for progress are found in the table below.",
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                    "text": "Goal 5 Obtain Maximum Institutional Effectiveness through the Implementation of a Continuous Quality Improvement Process framed within the seven Baldrige Performance Excellence in Education criteria.",
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