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                    "text": "Best Practices",
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                    "text": "Documented policies and procedures should exist for activities involving technology resources, to include step-by-step processing instructions. This should include authorized activity, workflow, responsibilities, documentation requirements and step-by-step instructions for processing activity.",
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                    "text": "Documented policies and procedures helps ensure departmental personnel understand expectations and requirements, and promote accountability and consistency in activities.",
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                    "text": "Information Technology should be involved in all technology related activity. This includes evaluation, acquisition and implementation of hardware and software.",
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                    "text": "Staff should understand that compliance with Information Technology’s user requirements is mandatory and violations will result in severe consequences.",
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                    "text": "Periodic reviews of access should be performed to ensure only personnel with legitimate business needs have access to critical data and systems.",
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                    "text": "Staff should not share user identifications or passwords under any circumstances.",
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                    "text": "Basic computer security should be emphasized to all personnel. This includes securing passwords, using automatically activated screen saver passwords, and appropriate use of email.",
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                    "text": "Access for departing staff should be addressed immediately. Depending on the circumstances, it may be prudent to limit access as soon as it is determined that the person is leaving the department.",
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                    "text": "Information Technology should have a business continuity plan in place. The extent of testing of the plan is dependent on the criticality of the information technology resources and the department’s contingency options.",
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                    "text": "File backup and application documentation is usually the responsibility of the Information Technology. Verification of this responsibility helps ensure that it is properly performed.",
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                    "text": "Information Technology liaisons can be beneficial in helping departments obtain assistance and comply with requirements.",
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            "text": "[28]",
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