{
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    "page": 123,
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    "item_count": 12,
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        "text": 8
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    "items": [
        {
            "id": "p123.1",
            "order": 1,
            "type": "heading",
            "bbox": {
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            "text": "2) Tuition and Fee Compliance",
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        {
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            "bbox": {
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            "text": "There were noncompliance issues noted with federal regulations and the applicable Tuition / Fee Schedule approved by the Board of Regents for the semester reviewed."
        },
        {
            "id": "p123.3",
            "order": 3,
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            "bbox": {
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            "text": "Tuition and Fee Schedule. Students were charged tuition and fees that were not in compliance with the applicable Tuition and Fee Schedule for the semester.",
            "marker": "•"
        },
        {
            "id": "p123.4",
            "order": 4,
            "type": "text",
            "bbox": {
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            "text": "There was one instance in which the tuition charged to the student was not in agreement with the applicable Tuition and Fee Schedule for the semester. The student was charged the undergraduate part time rate for tuition although Admissions has the student listed as a resident of Kentucky."
        },
        {
            "id": "p123.5",
            "order": 5,
            "type": "text",
            "bbox": {
                "l": 87.12,
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            "text": "There were four instances in which the residency status noted on the student's application was not recorded in the student information system, Banner. The student's residency determines whether they receive in state or out of state tuition and fees."
        },
        {
            "id": "p123.6",
            "order": 6,
            "type": "text",
            "bbox": {
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            "text": "- At the time of the review, only one of the four hard copy applications could be provided to the Internal Auditor to determine the student's residency status."
        },
        {
            "id": "p123.7",
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            "type": "text",
            "bbox": {
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            "text": "There were two instances where bookstore charges applied to the student's account in the Banner system did not agree to the bookstore charges reported in the Blackboard system. The Banner system included the bookstore charge as part of the student's bill while the Blackboard system did not have any record of the book voucher transaction for the student. The result was the students were overbilled a combined $610."
        },
        {
            "id": "p123.8",
            "order": 8,
            "type": "text",
            "bbox": {
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            "text": "There were 48 instances in which bookstore charges applied to the student's account in the Banner system did not agree with the bookstore charges reported in the Blackboard system. The bookstore charges applied to the students' accounts was the result of failed attempts by the Bursar Office to electronically upload bookstore charges from Blackboard to Banner. The overall effect of these errors was either a zero balance or a net amount which was then appropriately deducted from the student's refund check."
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        {
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            "text": "Choice Act of 2014. The Choice Act of 2014 requires colleges and universities to provide resident-rate tuition and fee charges to covered veterans and their dependents.",
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        {
            "id": "p123.10",
            "order": 10,
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            "bbox": {
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            "text": "During the Fall 2015 semester, Kentucky State University had 60 registered students who qualified to receive this benefit. Nine of these students were charged the non-resident rate for tuition and fees."
        },
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            "type": "text",
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            "text": "Page 14 of 17",
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        {
            "id": "p123.12",
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            "type": "footer",
            "bbox": {
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            },
            "text": "Finance and Business Affairs\nBursar Office Review\nJanuary 2016",
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        }
    ],
    "excluded_furniture": {
        "first": [],
        "last": []
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}