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                    "text": "Oracle Financials Cloud"
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                    "text": "Oracle Grants Management",
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            "text": "The ERP system will be hosted at an external location to KSU and will also include but not be limited to the following managed technical services:"
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                    "text": "Life-cycle administration including proactive monitoring, installation, upgrades, patches and maintenance for the Oracle database and application software",
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                    "text": "PeopleSoft Campus Solutions and Cloud ERP Tier II Help Desk Support Services for KSU faculty and staff including but limited to error diagnosis, troubleshooting, consultation and problem resolution"
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                    "text": "DBA tasks"
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                    "text": "Hosting, which includes business continuity and disaster recovery of the systems",
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            "text": "C. Functional Operations Team",
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            "text": "The functional implementation team will operate as the functional users (registration team, admissions team, finance team) and technical experts of KSU during planning, data migration, installation and for a period after the implementation until the old systems are taken offline."
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            "text": "The Functional Operations team will be external Oracle experts who will:"
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            "text": "o Run the new Oracle systems until the current KSU team is deemed competent to run the new system"
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            "text": "o Provide training to the KSU functional and technical users and work with the overall project implementation team to determine KSU team competency prior to system hand-off"
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            "text": "The current KSU functional and technical team will:",
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            "text": "o Continue to run the existing Banner system during the implementation"
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            "text": "o Be trained by the Oracle experts and must be deemed competent on the new Oracle system, prior to getting access to it"
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            "text": "[2]",
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