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            "text": "KENTUCKY STATE UNIVERSITY",
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            "text": "Policies and Regulations",
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            "text": "POLICY TITLE:\nStudent Complaints",
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            "text": "APPLIES TO:\nStudents"
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            "text": "ADMINISTRATIVE AUTHORITY:\nOffice of the Vice Provost of Student Affairs"
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            "text": "APPROVED BY:\nKentucky State University Board of Regents"
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            "text": "EFFECTIVE DATE:\nAugust 8, 2025"
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            "text": "NEXT REVIEW DATE:\nAugust 8, 2028"
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            "text": "Kentucky State University (KSU) is committed to providing a high-quality educational experience and a supporting campus environment for all students. KSU recognizes that students may occasionally have complaints or grievances regarding aspects of their university experience. This policy provides a clear, fair, and timely process for students to voice and seek resolution for such complaints."
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            "text": "The purpose of this policy is to:"
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                    "text": "Establish a transparent and accessible system for submitting and addressing student complaints."
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                    "text": "Provide a formal process when informal resolution is not possible or appropriate."
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                    "text": "Protect students from retaliation for filing a complaint in good faith."
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