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                    "text": "As we move towards Advice and Refer\nmodels and clinical triage, this guide\nprovides practical steps to improve clarity,\nreduce delays, and streamline the referral\nprocess.",
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                    "text": "A high-quality referral should allow\nsecondary care to make a decision without\nfurther clarification.\nThis guide will help GP practices:\nReduce the administrative burden of referrals\nImprove constructive advice and guidance conversations\nReduce referral rejections",
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                    "text": "Attachments: Poorly labelled attachments, missing pages, photos not included.",
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                    "text": "Long clinical histories or information\nnot relevant to specialty (e.g. 15+ pages)",
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                    "text": "How to make your referral clear and effective",
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                            "text": "Indicate any additional needs that require a specific appointment type (e.g. deaf patients require face-to-face appointments or interpreters).",
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                    "text": "For Urgent Suspected Cancer referrals please include the Pan London form and inform patients we are investigating cancer.",
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                    "text": "Select the correct service - Confirm via Directory of Services (DoS) that Homerton provides the service",
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                    "text": "Please note: We are unable to easily refer to community services outside City and Hackney",
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                    "text": "Enable the option to convert to referral",
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                    "text": "Do not use Advice and Guidance for waiting list queries, direct these to the appropriate admin team\nThank you to all the teams involved in the Task and Finish Group to develop this guide - The Heron Practice, Lower Clapton Group Practice, Spring Hill Practice, Homerton Trust Consultants and Admin team.",
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