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            "text": "All vehicular equipment, tools, and appurtenances will be thoroughly inspected for proper operation. All operating personnel will be placed on standby in the event of weather related problems. The VMUS operations and admin staff will be prepared for handling of trouble calls from customers and dispatching to field personnel."
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            "text": "Call Center support includes:",
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                    "text": "Outage Management System (OMS)"
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                    "text": "Field Dispatching"
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                    "text": "Coordinating with VMUS' Qualified Emergency Electrical contractors",
                    "marker": "•"
                },
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                    "text": "Customer Callbacks"
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            "text": "Response Prioritization:",
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            "text": "",
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            "children": [
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                    "text": "First Priority: Response to imminent threats to life and/or public property"
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                    "text": "Second Priority: Removals of immediate hazards (fallen trees, power poles, etc.)"
                },
                {
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                    "text": "Third Priority: Clearing of arterial roadways"
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                    "text": "Fourth Priority: Maintenance of traffic control/closures to prevent potential accidents"
                },
                {
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                    "text": "Fifth Priority (Post Storm Activity): Follow-up work such as addressing storm-related potholes and residual clean-up of all streets that have remained in a \"passable and drivable\" state"
                }
            ]
        },
        {
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            "text": "Referral Protocol:",
            "level": 3
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            "children": [
                {
                    "id": "p17.7.1",
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                    "text": "Flooding of structures on private property- Businesses will be advised to call 911 for Fire Department assistance"
                },
                {
                    "id": "p17.7.2",
                    "order": 18,
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                    "text": "Facilities associated with private utilities will be referred to appropriate company"
                },
                {
                    "id": "p17.7.3",
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                    "text": "All storm related issues involving streets, curbs and gutters, sidewalks, trees in the right of way, catch basins, and miscellaneous drainage facilities will be referred to the City's Maintenance and Operations Division."
                },
                {
                    "id": "p17.7.4",
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                    "text": "During EOC activation period, all routine maintenance programs and requests will be suspended and deferred."
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            ]
        },
        {
            "id": "p17.8",
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            "type": "heading",
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            "text": "VII. PLAN EVALUATION",
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            "level": 3
        },
        {
            "id": "p17.9",
            "order": 22,
            "type": "heading",
            "bbox": {
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            },
            "text": "A. METRICS AND ASSUMPTIONS FOR MEASURING PLAN PERFORMANCE",
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            "level": 3
        },
        {
            "id": "p17.10",
            "order": 23,
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            "text": "VMUS will track the following metric to measure the performance of this Wildfire Mitigation Plan: (1) Number of fire ignitions caused by utility equipment."
        },
        {
            "id": "p17.11",
            "order": 24,
            "type": "footer",
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            "text": "VMUS Wildfire Mitigation Plan\nJune 21, 2022",
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        },
        {
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            "text": "15",
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                "block_label": "number"
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    ],
    "excluded_furniture": {
        "first": [],
        "last": []
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