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Page 1
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"text": "DUBUQUE COUNTY GENERAL ASSISTANCE GUIDELINES\nUpdated July 2025",
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"text": "The Code of Iowa, Chapter 252 imposes duties upon the counties of Iowa regarding general assistance. This Chapter directs the Dubuque County Board of Supervisors to develop a policy to provide for the assistance of poor persons in Dubuque County."
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"text": "COUNTY GENERAL ASSISTANCE",
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"text": "The board of supervisors of each county shall provide for the assistance of poor persons lawfully in the county who are ineligible for or are in immediate need and are awaiting approval and receipt of assistance under programs provided by state or federal law, or whose actual needs cannot be fully met by the assistance furnished under those programs."
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"text": "The Dubuque County Board of Supervisors will determine the form of relief, and the amount of assistance will be determined by this policy."
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"text": "GENERAL ASSISTANCE DIRECTOR",
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"text": "The board of supervisors in each county shall appoint or designate a general assistance director for the county, who shall have the powers and duties conferred by this chapter. In Dubuque County, Randy Rennison, director of the Veterans Affairs department is designated as the General Assistance Director."
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"text": "In Dubuque County, general assistance is called the General Assistance program."
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"text": "General Assistance program provides short-term monetary help to Dubuque County residents in extreme financial crisis."
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"text": "General Assistance offers a safety net for those eligible and promotes community strength by encouraging individual stability, self-sufficiency and responsibility."
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"text": "General Assistance promotes respect, compassion, and fairness in all its interactions with persons seeking and receiving aid."
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"text": "Dubuque County Courthouse · 720 Central Avenue · PO Box 5001 · Dubuque IA 52004-5001",
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"text": "A. Eligibility",
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"text": "To be eligible for benefits in Dubuque County, a Dubuque County resident must comply with the following requirements established by the county board of supervisors:"
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"text": "POOR (defined by 252.1 of the Code as persons who have no property, exempt or otherwise, and are unable, because of physical or mental disabilities, to earn a living by labor.)",
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"text": "NEEDY persons who have some means but are in a crisis not attributable to actions on their part. If the Board is of the opinion that general assistance will be conducive to their welfare and the best interest of the public, it should be granted.",
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"text": "Must lawfully reside in Dubuque County. Residency will be defined to mean that a domicile has been established with the intent to remain. This is demonstrated by a current driver's license or state ID with a Dubuque County address plus the following - proof of local residence, (i.e. rent receipts, rental agreement, proof of mortgage), enrollment of children in school, registration to vote, and other indicators of good faith residence verified by General Assistance staff.",
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"text": "Must complete and sign the General Assistance Application and release forms.",
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"text": "If physically or mentally unable to work, client must provide doctor's written verification of diagnosis and length of illness.",
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"text": "If applicable, client will apply for all other public assistance programs prior to General Assistance being granted, such as FIP, Social Security, SSI, Unemployment Compensation, Food Stamps, and Veterans Benefits, to include all available federal, state and local programs and charitable resources available in the County.",
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"text": "Federal regulations now count general assistance as unearned income for food stamps effective February 1, 1988. Any assistance received may be reported to the applicant's food stamp worker upon inquiry.",
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"text": "Applicants are required to pursue the application completion process with due diligence. This includes keeping all scheduled appointments, pursuing all avenues for assistance, and returning requested information within 15 days of receipt of application. If applicant exceeds the 15 days, the application process must start over.",
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"text": "Dubuque County Courthouse · 720 Central Avenue · PO Box 5001 · Dubuque IA 52004-5001",
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"text": "Accept applications for General Assistance from persons residing in Dubuque County and will supply standard application forms for this purpose. For rent and utility assistance, this will be through the Coordinated Entry network of agencies, and Community Solutions of Eastern Iowa.",
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"text": "Investigate the needs of each person filing an application for General Assistance and reinvestigate as necessary.",
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"text": "Determine the eligibility of each applicant according to the guidelines set out in this policy.",
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"text": "Arrange for General Assistance Director approval of vendor payments to be paid on behalf of the applicant per Iowa Code 252.35.",
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"text": "The staff will contact all landlords or the City and/or County Assessors' Office to obtain/verify the following information:",
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"text": "Landlords interest in the property, i.e. own, buying, contract",
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"text": "Refer applicants to programs to attain self-sufficiency and promote financial responsibility to other agencies or programs as appropriate.",
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"text": "Investigation Guideline and Determination of Eligibility: The General Assistance staff will investigate the factual statements made on an application or from other information made available."
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"text": "The individual's condition indicates that some, if not all, of the eligibility factors need further inquiry or verification. This would include instances in which the individual:",
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"text": "Appears to be mentally confused;",
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"text": "Is physically ill or disabled and unable to participate adequately in the eligibility determination process;",
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"text": "Has a known history of misrepresentation;",
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"text": "Changes addresses frequently, or has no permanent place of residence, or temporarily relocated for employment purposes",
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"text": "e. Applicant fails to secure and maintain employment",
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"text": "The following are intentional program violations. Persons found to have committed any intentional program violation will be determined ineligible for assistance for a period of 90 days.",
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"text": "The applicant/client makes false or misleading statements during the application process or on the forms",
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"text": "When applicant/client misrepresents, conceals or withholds facts/information on the application or during the application process",
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"text": "If a person is found to have received assistance prior to the staff learning of an intentional program violation, the applicant will be notified by the Director in writing of the violation. Applicant will be notified in writing of the violation and will be ineligible for assistance for a period of 3 years.",
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"text": "Dubuque County Courthouse · 720 Central Avenue · PO Box 5001 · Dubuque IA 52004-5001",
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"text": "The eligibility process will include an examination of both real and personal resources to determine whether the individual or individuals' dependent(s) is poor or needy."
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"text": "In order to qualify as a poor or needy person, no real or personal resources will be owned. The following items are exempt from consideration as resources:"
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"text": "Personal clothing, items of personal necessity, household goods and furniture;",
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"text": "Tools, equipment and specialized vehicles necessary for the applicant's usual occupation if the applicant is able and actively seeking work, if such work is reasonably available in the community so as to allow the continuance of the same trade;",
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{
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"text": "Motor vehicles;",
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"text": "Burial lots and irrevocable funeral trust funds;",
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"text": "Any transfer of personal or real property within the last two years which was made for the purpose of receiving assistance renders the applicants ineligible for aid.",
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"text": "Primary residence with an equity value of less than $5,000.",
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"text": "D. Employment requirements",
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"text": "As a condition of assistance, all physically and mentally abled persons 18 years and older and who are not needed in the home for dependent children or disabled adults must register for employment with Iowa Workforce Development, and actively seek employment. If an applicant receives a bona fide job offer, he/she must accept a position. Children under 18 attending school will be exempt from the work registration requirement."
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"text": "If an applicant voluntarily quits or reduces hours at a job without reason, or is terminated from a job for just cause, he/she is not eligible to receive General Assistance for 6 months from the day of the quit or voluntary hours reduction. If the person secures comparable employment within 6 months, the ineligible period will be waived.",
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"text": "Applicant and all physically and mentally abled persons over age 18 in the household must actively seek employment by registering with Iowa Workforce Development",
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"text": "Dubuque County Courthouse · 720 Central Avenue · PO Box 5001 · Dubuque IA 52004-5001",
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"text": "3. Any other requirements that General Assistance deems appropriate to meet the requirements of the program."
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"text": "Acceptable reasons that persons are unavailable for employment and not required to register for work include:"
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"text": "Illness, either physical or mental, that prevents self-support.",
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"text": "Disabled due to old age, mental sub normality, or other factors rendering the person unemployable as defined by employment counselors.",
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"text": "Care of a dependent person whose needs are such that the person is needed in the home to care for the dependent. The dependent may include a child or disabled adult.",
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"text": "Persons determined to be unable to work must sign a Release of Information to be completed by their attending physician. The General Assistance Staff must be able to document that the applicant is unable to work, and the estimated length of the illness.",
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"text": "All gross income in either cash or income received or readily available to the applicant or recipient in his/her family will be considered in determining the amount of General Assistance paid. In cases of self-employment, adjusted gross income from the latest Federal Income Tax Return would be used for verification. All income will be verified by the General Assistance staff."
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"text": "The monthly eligibility for need determination will be 100% of the monthly Federal Poverty guidelines, updated annually on each July 1st based on the current guidelines from the U.S. Department of Health & Human Services. Please refer to Appendix A for the current guidelines."
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"text": "State and federal assistance programs, workmen's compensation, social security income, child support, alimony, retirement pensions, and all other sources of income, such as help from relatives, savings, 401k or other retirement account, interest, dividends, inheritance, tax return, property sales will be considered in entirety."
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"text": "If an applicant's earned or unearned income is not being utilized to pay for basic needs prior to paying for luxury or non-essential items, the General Assistance staff will refer the applicant for either budget counseling, or in the case of State or Federal payments, report to the issuing agency that the monthly payment may be inappropriately utilized and request that they follow their established policies to correct the problem."
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"text": "A person must be 18 years of age or a family member residing in the household of an applicant who is at least 18 years old to receive General Assistance. The only exception to this policy is those persons, under age 18, who have reached their majority due to marriage. Any applicant under the age of 18 will be referred to the Department of Human Services for an assessment."
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"text": "General Assistance will be granted in accordance with a verified need with each applicant, recipient, or family, as set forth in this section. Married and unmarried couples living together as a family must both be included in the application process and interview, or assistance will be prorated as a single person applicant."
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"text": "The maximum assistance that a household can receive in a 12-month period for rent or utilities is as follows:"
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"text": "Total annual assistance for the above not to exceed (exclusive of burial)",
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"text": "If applicant received general assistance previously and the repay agreement is on file, the applicant must have fulfilled the repay agreement.",
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"text": "General Assistance does NOT assist with rental or utility deposits, first month's rent, phone bills, cable bills, mortgage payments, storage space rental, gasoline vouchers, propane/fuel tank rental, dental bills, medical bills, eyeglasses or late fees on rent or utilities."
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"text": "1. Rent",
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Page 8
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10 · LIST
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17 · HEADING
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"text": "Lease must be in the name of the applicant. If the rent expense is being shared, the rent will be prorated for the applicant's share.",
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"text": "Only up to the maximum allowed annually if repay agreement is fulfilled.",
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"text": "I. Burials",
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"text": "The assistance available through Dubuque County General Assistance program is intended to help cover costs of funeral home services associated with a cremation, as well as expenses related to the internment of remains (i.e. cemetery fees). The deceased must have met the residence requirements in Dubuque County to be eligible for cremation assistance. The funeral home will work with the next of kin or officially designated"
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Page 9
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"text": "representative to limit the services to meet the guidelines of this policy. Arrangements for cremation will be made by funeral directors, who will obtain authorization for cremation from the General Assistance staff prior to proceeding with the cremation. A religious service is permitted at no cost to Dubuque County if the funeral home and church agree to provide at no cost."
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"text": "All available resources are to be taken into consideration and may be deducted from the burial allowance, including but not limited to:"
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"text": "Death benefits may be available from employment, railroad retirement, pension plans, VA benefits, life insurance policies, prepaid burial agreements, or social security. The family of the deceased must apply for these benefits and apply them to the cost of the cremation.",
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"text": "If the family of the deceased discovers a death benefit, savings account, or other resources after the funeral, they are expected to notify the county and the funeral home. If the county deems the family of the deceased ineligible because of the resources, the family will be held responsible to reimburse actual costs of the burial services disbursed by the county on behalf of the deceased."
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"text": "Direct Cremation Services not to exceed $1,700"
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"text": "Minimal basic container for ashes, or place ashes into container provided by family",
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"text": "The Director of General Assistance will have the authority to authorize assistance to an applicant who does not meet eligibility criteria in instances of extraordinary circumstances. Any such authorization provided through the director's exception will be so noted on the Notice of Decision provided to the applicant."
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"text": "Director of General Assistance will not use director's exception to policy for any current county employee requests. Any current county employee requesting assistance who does not meet the standard assistance guidelines for any reason will be referred as an appeal to the Board of Supervisors.",
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"text": "The decision of the board of supervisors will be in writing and will be mailed to the applicant. The decision is not a public record, and its disclosure will be governed by Iowa Code Section 217.30. Applicant may phone the General Assistance staff for a verbal explanation the day following a hearing. Judicial review of action of the board of supervisors is governed by Iowa Code Section 252.27.",
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"text": "Dubuque County will consider all applications without regard to race, religion, color, sex, national origin, age, physical or mental disability, political affiliation or sexual preference."
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