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    "item_count": 11,
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            "type": "heading",
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            "text": "Building Department: Priorities, Strategies, Goals & Objectives",
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            "text": "The Building Department (comprised of the Building Safety and Construction Fire Prevention) aligns with the City's Strategic Plan, emphasizing Competent and Effective Government, a Safe and Secure Built Environment, and High-Quality Construction. The Department is committed to achieving diverse and impactful goals that contribute to the City's overall vision."
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            "text": "To ensure progress and accountability, the Department employs key performance indicators (KPIs) to monitor short-term goals. These KPIs enable the Department to demonstrate the immediate impact of its activities, providing city officials with actionable insights for informed funding and resource allocation decisions. For long-term goals, performance measures focus on analyzing trends and outcomes over an extended period, ensuring sustained progress toward the City's strategic objectives."
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            "text": "In alignment with Goal #2—boosting the local economy—and Goal #3—delivering outstanding public services—the Department takes a proactive approach in pursuing the following objectives:"
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                    "text": "Enhanced Customer Experience: Prioritizing customer satisfaction through streamlined interactions and thoughtfully designed services that enhance user experience.",
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                    "text": "Online Permitting: Leveraging technology to facilitate online permitting requests, making the process more accessible, efficient, and convenient. This modernization supports the City's goals of Competent and Effective Government and High-Quality Lifestyle.",
                    "marker": "2."
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                {
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                    "text": "Positive Economic Impact: Simplifying permit application processes to make Eustis an efficient and convenient place to build, contributing to the City's economic growth and the achievement of Goal #2.",
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                    "text": "Budget-Conscious Approach: Streamlining processes to balance quality and cost-effectiveness, aligned with Goal #3, ensuring better value for City residents without compromising service excellence.",
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                    "text": "Continuous Improvement: Committed to ongoing feedback and evolution, the Department continuously refines its services, processes, and technologies to better serve both residents and businesses.",
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            "text": "267",
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