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            "bbox": {
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            "text": "Discretionary moves will be agreed by the Neighbourhood Services Manager, a senior Manager in Care and Supported Housing, the Head of Allocations and Lettings or the Lettings Manager"
        },
        {
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            "text": "Prior to a discretionary move we will explore other available options, which may be more effective solution and less disruptive."
        },
        {
            "id": "p7.4",
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            "type": "heading",
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            "text": "3.7.3 Offers of accommodation (Emergency Transfers and Discretionary Moves)",
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            "text": "Once approved the alternative accommodation will be provided as quickly as possible."
        },
        {
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            "text": "Customers will be offered housing in any area that removes them from the situation of immediate risk. Unless the customer is moving due to under-occupation we will offer customers one property that is the same size and type as their current home. We will not offer a discretionary move to a home bigger than the customer's current home."
        },
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            "id": "p7.8",
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            "text": "If customers refuse an offer of accommodation without good reason they may be removed from the emergency transfer and discretionary move process."
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        {
            "id": "p7.9",
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            "type": "heading",
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            "text": "3.8 Access to Housing",
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            "text": "3.8.1 Requirements",
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            "text": "All our tenants and licensees must agree, and have arrangements in place, to:"
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            "children": [
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                    "id": "p7.12.1",
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                    "bbox": {
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                    "text": "Pay their rent by direct debit on a date agreed."
                },
                {
                    "id": "p7.12.2",
                    "order": 14,
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                    "bbox": {
                        "l": 67.9063,
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                    "text": "Agree to have an image of themselves uploaded onto our database as part of our sign-up process."
                },
                {
                    "id": "p7.12.3",
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                    "bbox": {
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                    "text": "Agree to our information sharing protocol.",
                    "marker": "•"
                },
                {
                    "id": "p7.12.4",
                    "order": 16,
                    "type": "list_item",
                    "bbox": {
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                    "text": "Not be subject to restricted access to housing as detailed in section 3.8.2 below."
                },
                {
                    "id": "p7.12.5",
                    "order": 17,
                    "type": "list_item",
                    "bbox": {
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                    "text": "Have participated in any pre-tenancy or licence programme that they have been referred to.",
                    "marker": "-"
                },
                {
                    "id": "p7.12.6",
                    "order": 18,
                    "type": "list_item",
                    "bbox": {
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                    "text": "Participate in any support arrangements as identified or as a requirement of specific schemes."
                },
                {
                    "id": "p7.12.7",
                    "order": 19,
                    "type": "list_item",
                    "bbox": {
                        "l": 67.6664,
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                        "r": 453.5086,
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                    },
                    "text": "Make payments in accordance with our tenancy and licence agreements."
                }
            ]
        },
        {
            "id": "p7.13",
            "order": 20,
            "type": "text",
            "bbox": {
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            "text": "Prior to an authorised officer signing either a tenancy or licence agreement the individual officer must have evidence that these undertakings are in place, including evidence of any advance rent payment."
        },
        {
            "id": "p7.14",
            "order": 21,
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            "text": "POLICY\nVersion: V6.0\nDate: November 2025"
        },
        {
            "id": "p7.15",
            "order": 22,
            "type": "footer",
            "bbox": {
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            "text": "[Lettings Policy]\nLead Officer: Peter Gill\nPage 7 of 12\nUNCONTROLLED WHEN PRINTED\nApproved at/by: BOARD\nDate of review: November 2028"
        },
        {
            "id": "p7.16",
            "order": 23,
            "type": "footer",
            "bbox": {
                "l": 369.7655,
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                "r": 481.103,
                "b": 40.8
            },
            "text": "Approved at/by: BOARD\nDate of review: November 2028"
        }
    ],
    "excluded_furniture": {
        "first": [],
        "last": []
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}