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            "text": "All Employees:",
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            "text": "An employee who, by request or permission of the employer, reports for work on any day shall be paid for at least four hours, or the number of hours in the regularly scheduled shift, whichever is less, at the basic minimum hourly wage."
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            "text": "B. MEAL PERIODS",
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            "text": "Direct Support employees (DSPs, CSPs, Job Coaches, etc.) who work more than six hours are eligible for a 30-minute paid meal period. Employees working 12 hours or more are eligible for an additional 20-minute break. Breaks remain subject to the needs of the people supported. An employee who cannot be relieved or cannot take a break must notify their supervisor; the missed meal period will be recorded as hours worked. Direct Support employees are generally expected to eat with the people they support. Meal periods and breaks may not be used to change an employee's start or end time."
        },
        {
            "id": "p12.5",
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            "text": "Office employees who work at least 6 hours in a given day are entitled to a 1-hour meal break. Meal periods and breaks may not be used to change an employee's start or end time."
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        {
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            "text": "C. OVERTIME",
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            "text": "Employees must obtain their supervisor's approval before working overtime. AIM will pay non-exempt employees for all overtime worked, but working overtime without prior authorization may result in disciplinary action."
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            "text": "Overtime pay for non-exempt employees is at the rate of time and one half the regular hourly rate of pay for all hours worked (excluding meal periods) in excess of 40 hours per week. This is in accordance with the provisions of the Fair Labor Standards Act and applicable state law. Benefit time is not considered hours worked in computing overtime."
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            "text": "Voluntary/Mandatory Overtime",
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            "text": "AIM operates seven days a week, 24 hours a day, and therefore requires continuous staffing at varying levels. Management must ensure adequate staffing. If an emergency occurs or all other coverage options have been exhausted, mandatory overtime may be instituted. The director of each program will ensure adequate staffing, and on-duty staff may be required to remain on duty until relieved."
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            "text": "V. CONDUCT",
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            "text": "A. PROFESSIONAL CONDUCT",
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            "text": "Employees must act with integrity, respect, accountability, and sound judgment. They must protect confidential information; maintain appropriate professional boundaries; communicate respectfully; perform assigned duties reliably; support person-centered services; work cooperatively; and follow AIM policies, ethical standards, and regulatory requirements. Violations may result in corrective action, up to and including termination."
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            "text": "Examples of Expected Professional Conduct include, but are not limited to:",
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                    "text": "Treating all people served with dignity and respect by actively listening, using appropriate language, and honoring personal preferences and cultural differences.",
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                {
                    "id": "p12.15.2",
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                    "bbox": {
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                    "text": "Maintaining confidentiality by safeguarding sensitive information and only sharing it with authorized individuals in accordance with policy and legal requirements (e.g., HIPAA).",
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                },
                {
                    "id": "p12.15.3",
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                    "bbox": {
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                    "text": "Demonstrating reliability by arriving on time, completing assigned duties thoroughly, and following through on commitments.",
                    "marker": "-"
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                {
                    "id": "p12.15.4",
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                    "text": "Communicating professionally by addressing concerns constructively, resolving conflicts respectfully, and maintaining appropriate boundaries at all times."
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            "type": "footer",
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            "text": "11",
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