{ "document_id": 10880, "filename": "b17b06ba-a517-498b-9ed4-0a03376dcaa9_State_complaint_resolution_procedure-artifacted.pdf", "engine": "paddleocr_vl", "source_run_id": 10992, "generated_at": "2026-10-27T14:30:38+00:00", "page_count": 5, "counts_by_type": { "footer": 1, "form_field": 26, "heading": 5, "list": 5, "list_item": 17, "table": 2, "table_cell": 20, "text": 19 }, "timings": { "total_ms": 63, "structure_ms": 43, "text_layer_ms": 6, "build_ms": 4 }, "pages": [ { "document_id": 10880, "page": 1, "width": 612, "height": 792, "rotation": 270, "pipeline_version": "paddleocr-vl-1.6+paul-48", "width_pt": 612, "height_pt": 792, "engine": "paddleocr_vl", "source_run_id": 10992, "item_count": 10, "counts_by_type": { "heading": 2, "list": 1, "list_item": 3, "text": 4 }, "build_ms": 1, "items": [ { "id": "p1.1", "order": 1, "type": "list", "bbox": { "l": 110.4, "t": 694.8, "r": 240.48, "b": 273.84 }, "text": "", "attrs": { "item_count": 3 }, "children": [ { "id": "p1.1.1", "order": 2, "type": "list_item", "bbox": { "l": 110.4, "t": 694.32, "r": 138.72, "b": 276.48 }, "text": "The agency EO officer, ADA Coordinator, HR staff, or appropriate management representative will promptly initiate an investigation upon receiving a complaint.", "marker": "3.", "reading_order": 0 }, { "id": "p1.1.2", "order": 3, "type": "list_item", "bbox": { "l": 142.8, "t": 694.8, "r": 195.6, "b": 274.32 }, "text": "Upon receiving a complaint, agency management, with guidance from the agency EO officer, ADA Coordinator, or HR staff, shall take appropriate steps to prevent the alleged conduct from continuing, pending completion of the investigation.", "marker": "2.", "reading_order": 1 }, { "id": "p1.1.3", "order": 4, "type": "list_item", "bbox": { "l": 200.16, "t": 693.84, "r": 240.48, "b": 273.84 }, "text": "Employees and manager who receive a report of alleged discrimination or harassment shall immediately notify the agency EO officer, ADA Coordinator, or HR staff.", "marker": "1.", "reading_order": 2 } ], "reading_order": 0 }, { "id": "p1.2", "order": 5, "type": "heading", "bbox": { "l": 249.6, "t": 710.88, "r": 264.72, "b": 571.68 }, "text": "Agency Responsibilities:", "attrs": { "block_label": "paragraph_title" }, "level": 3, "reading_order": 1 }, { "id": "p1.3", "order": 6, "type": "text", "bbox": { "l": 273.6, "t": 711.84, "r": 328.56, "b": 267.84 }, "text": "Montana state government encourages employees, applicants, clients, and customers who believe they have been discriminated against or harassed to contact agency management or the agency's equal opportunity (EO) officer, American's with Disabilities Act (ADA) Coordinator, or human resources (HR) staff.", "reading_order": 2 }, { "id": "p1.4", "order": 7, "type": "heading", "bbox": { "l": 337.92, "t": 710.64, "r": 353.28, "b": 581.28 }, "text": "Reporting a Complaint:", "attrs": { "block_label": "paragraph_title" }, "level": 3, "reading_order": 3 }, { "id": "p1.5", "order": 8, "type": "text", "bbox": { "l": 363.6, "t": 711.6, "r": 405.36, "b": 277.92 }, "text": "Montana state government prohibits retaliation against employees, applicants, clients, and customers who oppose unlawful discriminatory practices, files a discrimination complaint, or participates in a discrimination proceeding, including testifying in court.", "reading_order": 4 }, { "id": "p1.6", "order": 9, "type": "text", "bbox": { "l": 414.24, "t": 711.36, "r": 495.36, "b": 270.24 }, "text": "State agencies are committed to resolving complaints of discrimination and harassment in a fair, timely, and impartial manner. Employees, applicants, clients, and customers may file a complaint under the state's complaint resolution procedures if they believe they have experienced discrimination, harassment, or retaliation. Complainants are encouraged to use the Department of Administration's complaint form found at http://hr.mt.gov/newresources.", "reading_order": 5 }, { "id": "p1.7", "order": 10, "type": "text", "bbox": { "l": 505.68, "t": 711.6, "r": 600, "b": 272.4 }, "text": "Montana state government is committed to providing equal access to employment, programs, services, and activities, and prohibits discrimination and harassment based on race, color, national origin, age, physical or mental disability, marital status, religion, creed, sex, pregnancy, childbirth or a medical condition related to pregnancy or childbirth, sexual orientation, gender identity or expression, political beliefs, genetic information, military service or veteran's status, culture, social origin or condition, or ancestry unless based on a bona fide occupational qualification (BFOQ).", "reading_order": 6 } ] }, { "document_id": 10880, "page": 2, "width": 612, "height": 792, "rotation": 270, "pipeline_version": "paddleocr-vl-1.6+paul-48", "width_pt": 612, "height_pt": 792, "engine": "paddleocr_vl", "source_run_id": 10992, "item_count": 23, "counts_by_type": { "heading": 1, "list": 2, "list_item": 7, "table": 1, "table_cell": 8, "text": 4 }, "build_ms": 1, "items": [ { "id": "p2.1", "order": 1, "type": "text", "bbox": { "l": 98.88, "t": 674.88, "r": 129.36, "b": 265.68 }, "text": "Service members and veterans may submit a formal, online complaint with VETS at http://webapps.dol.gov/elaws/vets/userra/1010.asp.", "reading_order": 0 }, { "id": "p2.2", "order": 2, "type": "list", "bbox": { "l": 130.8, "t": 691.44, "r": 254.16, "b": 275.76 }, "text": "", "attrs": { "item_count": 5 }, "children": [ { "id": "p2.2.1", "order": 3, "type": "list_item", "bbox": { "l": 130.8, "t": 675.36, "r": 148.08, "b": 278.88 }, "text": "the Veterans' Employment and Training Service (VETS) at (866) 487-2365.", "marker": "b.", "reading_order": 0 }, { "id": "p2.2.2", "order": 4, "type": "list_item", "bbox": { "l": 149.28, "t": 676.56, "r": 165.84, "b": 300 }, "text": "the Employer Support of the Guard and Reserve at (800) 336-4590; or", "marker": "a.", "reading_order": 1 }, { "id": "p2.2.3", "order": 5, "type": "list_item", "bbox": { "l": 167.76, "t": 691.44, "r": 197.04, "b": 275.76 }, "text": "Service members and veterans who believe they have been discriminated against in employment based on military service or veteran status may contact:", "marker": "3.", "reading_order": 2 }, { "id": "p2.2.4", "order": 6, "type": "list_item", "bbox": { "l": 195.6, "t": 675.6, "r": 235.92, "b": 277.44 }, "text": "if the employee initiates action to resolve the alleged discrimination in accordance with this procedure or contract grievance procedure, within 300 days of the alleged incident.", "marker": "b.", "reading_order": 3 }, { "id": "p2.2.5", "order": 7, "type": "list_item", "bbox": { "l": 238.8, "t": 675.84, "r": 254.16, "b": 445.44 }, "text": "within 180 days of the alleged incident; or", "marker": "a.", "reading_order": 4 } ], "reading_order": 1 }, { "id": "p2.3", "order": 8, "type": "text", "bbox": { "l": 258.24, "t": 694.8, "r": 326.16, "b": 278.4 }, "text": "2. the United States Equal Employment Opportunity Commission (EEOC) Seattle Field Office, 909 First Avenue, Suite 400, Seattle, WA 98104-1061, (800) 669-4000,\nTTY (800)-669-6820, ASL Video (844) 234-5122. The complaint must be filed either:", "reading_order": 2 }, { "id": "p2.4", "order": 9, "type": "text", "bbox": { "l": 329.04, "t": 691.44, "r": 370.8, "b": 268.32 }, "text": "1. the Human Rights Bureau, 33 S. Last Chance Gulch, Suite 2, P.O. Box 1728, Helena, MT 59624-1728, (406) 444-4356, (800) 542-0807, Montana Relay Service 711, or", "reading_order": 3 }, { "id": "p2.5", "order": 10, "type": "text", "bbox": { "l": 373.92, "t": 709.44, "r": 402.96, "b": 307.2 }, "text": "An applicant, client, customer, or employee may concurrently file a complaint of unlawful discrimination with:", "reading_order": 4 }, { "id": "p2.6", "order": 11, "type": "heading", "bbox": { "l": 411.6, "t": 709.2, "r": 427.44, "b": 507.84 }, "text": "OTHER COMPLAINT FILING OPTION", "attrs": { "block_label": "paragraph_title" }, "level": 3, "reading_order": 5 }, { "id": "p2.7", "order": 12, "type": "list", "bbox": { "l": 435.6, "t": 692.4, "r": 528.48, "b": 265.92 }, "text": "", "attrs": { "item_count": 2 }, "children": [ { "id": "p2.7.1", "order": 13, "type": "list_item", "bbox": { "l": 435.6, "t": 692.16, "r": 477.6, "b": 294.48 }, "text": "Neither agency management nor any employee will retaliate against any employee for filing a complaint or for 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Service members and veterans may submit a formal, online complaint with VETS at http://webapps.dol.gov/elaws/vets/userra/1010.asp.", "marker": "2.", "reading_order": 0 }, { "id": "p5.1.2", "order": 3, "type": "list_item", "bbox": { "l": 239.52, "t": 692.64, "r": 256.08, "b": 322.8 }, "text": "the Employer Support of the Guard and Reserve at (800) 336-4590; or", "marker": "1.", "reading_order": 1 }, { "id": "p5.1.3", "order": 4, "type": "list_item", "bbox": { "l": 258.24, "t": 709.68, "r": 273.84, "b": 471.36 }, "text": "in the case of a service member or veteran:", "marker": "(c)", "reading_order": 2 }, { "id": "p5.1.4", "order": 5, "type": "list_item", "bbox": { "l": 277.44, "t": 709.44, "r": 333.36, "b": 279.6 }, "text": "United States Equal Employment Opportunity Commission (EEOC) San Francisco District Office, 350 The Embarcadero, Suite 500, San Francisco, CA 94105-1260, Seattle Field Office, 909 First Avenue, Suite 400, Seattle, WA 98104-1061, (800) 669-4000, TTY (800) 669-6820, ASL Video (844) 234-5122, or", "marker": "(b)", "reading_order": 3 }, { "id": "p5.1.5", "order": 6, "type": "list_item", "bbox": { "l": 335.76, "t": 709.2, "r": 378.72, "b": 273.36 }, "text": "Montana Human Rights Bureau, 1625 11th Avenue 33 S. Last Chance Gulch, Suite 2, P.O. 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