{
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            "bbox": {
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            "text": "Reasonable Assurance: The system of internal controls is generally adequate and operating effectively but some improvements are required to ensure that risks are managed, and that the process objectives are achieved."
        },
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            "text": "Limited Assurance: The system of internal controls is generally inadequate or not operating effectively and significant improvements are required to ensure that risks are managed, and that the process objectives are achieved."
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            "text": "No Assurance: There is a fundamental breakdown or absence of core internal controls requiring immediate action."
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            "text": "Amber: weaknesses have been identified in the control framework or there is non-compliance, and this puts the achievement of system objectives at risk. Some remedial action will be needed."
        },
        {
            "id": "p48.5",
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            "text": "Advisory: these reports do not have a formal assurance rating as they are a review of work areas that are ongoing and not complete."
        },
        {
            "id": "p48.6",
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            "text": "I have been advised on the implications of the result of the review of the effectiveness of the governance framework by the Audit and Risk Committee and advised that generally the arrangements continue to be regarded as fit for purpose within our governance framework."
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            "id": "p48.7",
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            "text": "In making this statement, I have noted the internal audit opinion that the General Pharmaceutical Council has reasonable and effective risk management, control and governance processes in place. Achieved in certain respects and that improvements are required to address that risk. The areas we have already addressed and those to be specifically addressed with new or additional actions are outlined below."
        },
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            "text": "While the overall internal audit opinion is that there is substantial assurance for the areas reviewed during the year, I know that there is some risk that our objectives may not be fully"
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            "text": "achieved in certain respects and that improvements are required to address that risk. The areas we have already addressed and those to be specifically addressed with new or additional actions are outlined below."
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            "text": "Significant governance issues",
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            "text": "Business systems and how we want business processes to flow in future",
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        },
        {
            "id": "p48.12",
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            "text": "In the 2020/21 governance statement we said that we wanted to review the use of manual and automated processes in key regulatory functions, following a serious incident involving the lapse of an interim order. 2021/22 brought about similar challenges. There was one serious incident that highlighted problems with processes when different business teams have to interact to update and maintain the register, using a combination of automated and manual processes. The specific issue has been put right and we are satisfied that the risk of recurrence is low. However, we recognise that there is work to be done to make sure there is a consistent understanding and application of the steps, checks and balances in our manual and automated processes. We have carried out detailed capacity work in our customer services and fitness to practise teams to help deal with this. We will also make sure that further development of online digital services for registrants considers this need as a central part of the design, testing and implementation work."
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        {
            "id": "p48.13",
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            "type": "heading",
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            "text": "Meeting the PSA Standards of Good Regulation",
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        },
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            "text": "In addition to our system of internal control, every year the PSA scrutinises our performance against its Standards of Good Regulation. The most recent PSA report covering the period"
        },
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            "text": "48",
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            "type": "footer",
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            "text": "General Pharmaceutical Council\nAnnual report: annual fitness to practise report and annual accounts 2021/22",
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