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            "text": "Corporate complaints received in 2021/22"
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            "text": "Six complaints were upheld. From all complaints\n– whether they are upheld or not – we look for\nanything that could help us to learn and\nimprove, and we share it with the relevant\nteams. We also report it to our Council as part\nof the regular performance monitoring."
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            "text": "Under the Freedom of Information Act 2000 (Fol), anyone can ask to see GPhC records. You can find out how to do this on our website.",
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            "text": "During the year we continued to update our policies and working practices to keep to data protection legislation. Our employees and associates took part in annual training on data protection and information security."
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            "text": "General Pharmaceutical Council\nAnnual report: annual fitness to practise report and annual accounts 2021/22",
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