doc10730 Help-Desk-Account-Authentication-–-First-Time-Sign-In-artifacted.pdf

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            "text": "Account Authentication – First Time Sign-in",
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            "text": "This help aid shows the Multi Factor Authentication setup presented on the first sign-in to any Stark State College (SSC) application."
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            "text": "IMPORTANT: Both a mobile device and a computer are required to complete the process the first time.",
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            "text": "Microsoft requires setting up two methods of authentication. You will be prompted during the setup."
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            "text": "If Microsoft Authenticator is installed on the mobile device you are using to approve your sign-in, follow the steps below, and skip steps 4, 5, 6, 7, 8, and 12. You may add your SSC account to the app. This must be done to register it correctly."
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            "text": "Detailed Steps",
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            "text": "1. Sign-in to the SSC application on the computer. At the Microsoft Sign-In page, enter your SSC email address and at the SSC sign in with your organization account page, enter your default format temporary password and click the Sign in button (reference figure 1)."
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            "text": "2. The prompt to enter a new password displays next. Enter your new password two times (not shown). Must include a capital, a number, and a special character"
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            "text": "Note: This is the new password for all your SSC applications (mySSC, Brightspace, email, Help Desk, etc.) that use single sign-on."
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            "text": "The temporary format will not work after it is used."
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            "text": "3. The More information required page displays. Click the Next button (reference figure 2)."
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            "text": "Figure 2",
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            "text": "Click the Download now link (reference figure 3.)",
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            "text": "Figure 3",
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            "text": "Figure 1",
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            "text": "Mar. 26, 2026",
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                    "text": "Keep your account secure",
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                    "text": "Return to the Keep your account secure page (reference figure 5 for steps 9 and 10).",
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                    "text": "In the Set up your account box, click the Next button again. A different QR code displays.",
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                    "text": "Scan the QR code\nUse the Microsoft Authenticator app to scan the QR code. This will connect the Microsoft Authenticator app with your account."
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                    "text": "Press the Add work or school account button.\nI want to use a different authenticator app",
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                    "text": "Two options are presented; select the Scan a QR code.",
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            "text": "Note: If prompted, allow the Microsoft Authenticator App permission to use the camera."
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            "text": "Figure 6",
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            "text": "Using Both Devices:",
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            "text": "18.Aim the camera at the QR code displayed on the computer monitor (reference figure 6 for steps 18 & 19).\n19.On the computer, click Next."
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            "text": "20.On the mobile device, press Approve."
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            "text": "21.On the computer, click Next to finalize the registration (reference figure 7)."
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            "text": "22.On the computer, click Done to continue into the account."
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            "text": "Can't scan image?",
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